“Agentic AI: The new generation of autonomous digital partners”

What is Agentic AI?

Agentic AI is the new evolution in terms of AI – it is “multiple autonomous agents” that work cooperatively, make decisions and perform complex actions without constant human supervision.
This differentiates Agentic AI from traditional narrow AI bots, bringing the systems closer to human reasoning and autonomy.

Why is it important for professionals & businesses?

• Autonomy: AI agents can manage workflow, software, and repetitive tasks without human intervention.

• Interoperability: An agentic target can “break” a large task into smaller actions, call in specialized AI assistants and synthesize results – a concept similar to the fan-out technique Google employs in AI Mode.

• Wider application: From process automation to customer support, cybersecurity, and logistics management, Agentic AI can boost productivity and reduce costs.

What do international surveys & trends show?

• Investment in Agentic AI and autonomy is a top priority for 2025, with 70% of executives and 85% of investors considering it a critical technology.

• IBM, although cautious, expects the first substantial operational benefits to be felt within the next 18-24 months.

What should businesses do now?

1. Evaluate capabilities – Starting with small case-specific applications (e.g. support automation, compliance monitoring).
2. Pilot projects – Working with specialized teams for optimal implementation architecture.
3. Build AI Agents platform – With control, governance and alignment with GDPR & corporate policies.
4. Gradual scaling – Expanding to more complex processes and systems.

What EMD Infotech can offer:

• Create Pilot Agentic AI Workflows: design and test, e.g. in HelpDesk or automation of compliance processes.

• AI agent management platform: with governance, monitoring, auditing, and GDPR compliance.

• Consulting & trainings to C-level or technical teams for Agentic AI strategic development.

• Interfacing with existing IT infrastructure, Cloud, No-code workflows, and API integrations.

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